About Closing Your Event
Closing your event tells us that you’ve completed your fundraising event, and that you’re ready to receive the proceeds from your online donations. Closing your event will also disable your account until you reactivate your license for the next fundraising event.
Once closed, the FundMonkey accounting system will process a check and subtract the online transaction fees for all donations raised online. Please allow 10 to 15 days from the event close date for your payment to be processed.
The check will be paid and addressed to your organization (using the billing address provided on the contact and billing information screen), and mailed to the attention of the registered contact for your event.
Your FundMonkey Page will still be visible on the Internet, however your FundMonkey Page editing tools and event management access will be dormant until you re-activate your event license. If you have any questions about this process please call: 877-749-3736.